Every aspect of your business is an opportunity to delight your customers. Through SatisFIND’s customized services, find out where you stand and how to move forward. Let’s make sure your customers keep coming back to you.
Service Standards Development
SatisFIND® develops branded service standards suited for the operational style and market positioning of the brand.
Customer Experience Measurement (In-Depth Mystery Shopping)
Using real customer feedback and detailed evaluation of the actual experience with the brand, SatisFIND® provides management actionable insights on improving an organization’s service delivery and compliance to standards.
Qualitative Research Studies
Focus Group Discussions
Quantitative Market Research Studies
Customer Satisfaction Survey
Employee Engagement Survey
Training and Coaching Services
SatisFIND® offers learning programs on the following:
Coaching for Team Effectiveness
Coaching for Managers
For Hotels and Restaurants: Front Office Operations, F&B Service Operations, Housekeeping Operations
To get started with SatisFIND, please email firstname.lastname@example.org