BBC Asia Business Report’s Rico Hizon covering the APEC events in Manila, Philippines, hitched a ride with SatisFIND Co-Founder Kaiz Patel to personally experience people’s daily frustrations with the traffic. As a customer service excellence advocate and consultant, Kaiz cannot be late for meetings and use traffic as an excuse. “To be on time” is to respect the other person and is a fundamental customer service value in both work and personal life. Join SatisFIND’s advocacy to improve customer service. There is no excuse for bad service, traffic included!
For those who did not get to catch it, check it out below.