Mystery Shopping Insights from the Philippines by SatisFIND founder Michelle Patel, as featured in INSIGHT 36O° QUARTERLY NEWSLETTER OF MSPA – ASIA PACIFIC.
Michelle Patel, Founder of SatisFIND, was interviewed on Bloomberg PH’s Talk and Tech about the SatisFIND business model and how Mystery Shopping is a valuable tool to help companies improve their customer service.
For those who did not get to catch it live, check it out below.
Although a week delayed, let me still greet all of you a very Happy New Year!
For most people, the start of the year signifies a fresh start, a new beginning, a change. We’re no different. In case you haven’t noticed, we have a brand spanking new site! Welcome, welcome! As Michelle mentioned, it is still a work in progress, but do take a moment to browse around and familiarize yourself with the site. And please keep checking back because we will be updating regularly.
Setting aside change, I’m personally thankful for one constant, and that’s you, our CEAs. It is truly a privilege working with you, special mention to those I’ve known way back in 2006! Thank you so much for your loyalty and your support.
Again, welcome to our new site! These are exciting times, and we’re glad to have you with us. Cheers to 2012!