SatisFIND® is looking for a Quality Assurance Officer for its Manila office. Interested candidates may email their comprehensive CV with cover letter to firstname.lastname@example.org
– Must be passionate about customer service
– Enjoys reading
– A college graduate
– Fresh graduates with good scholastic background are encouraged to apply
– Perform quality inspection and documentation of submitted reports to ensure accuracy and consistency
– Work closely with the Quality Assurance Manager by continuously monitoring desired quality standards are reached based on existing company protocols.
– Create and prepare data required for the projects.
– Ensure high quality of data presentation through the use of Microsoft Office applications
– Collect and assist in monitoring and analyzing monthly performance for certain projects through the use of all possible and appropriate methodologies.
– Assist in developing and sustaining quality audit processes and company innovations in system redevelopment.
– Assist in creating and improving company data and questionnaires for existing and future mystery shopping projects.
– Assess client requirements and ensure that these are met.
– High attention to details
– Competent in problem-solving and analytical skills
– Keen reading, editing, tracking, and monitoring skills
– Excellent written and oral communication skills, including English grammar, punctuation, and style
– Ability to work with a team
– Ability to multi-task and perform the task assigned within a timeframe
– Ability to work independently or with minimal or no supervision
Only shortlisted candidates will be invited for an interview.