Michelle Perez Patel, Managing Director
Michelle is the first Customer Experience Advocate and founder of SatisFIND. She was a marketing professional with notable accomplishments in brand management before starting her own company at the age of 27. Her passion for market research and customer service, mixed with her entrepreneurial spirit made SatisFIND the company it is today with its thousands of Customer Experience Advocates. Michelle earned a degree in B.S. Economics from the University of the Philippines, Diliman, and received the Gawad Chancellor’s Award for Most Outstanding Student Leader in 1999. Since her college days, she has been a true advocate of leadership and service excellence. A self-confessed workaholic and a frustrated artist, Michelle’s other ‘loves’ are food, travel and anything French. Follow her on twitter.
Genevieve Cura-Tiangco, Director for Projects
Genevieve is every Customer Experience Advocate’s big sister and help line. A graduate of B.A. in Humanities specializing in Integrated Marketing Communications from the University of Asia and the Pacific, Genevieve’s work experience started as an Investment Analyst before she went into marketing, successfully heading the marketing communications initiatives of an HMO company for 3 years. She finally joined SatisFIND in 2006. She’s now a hands-on mom to her two-year old girl and a real domestic goddess according to friends. Aside from being an avid reader and a music lover (from The Smiths to Cold Play to Katy Perry), Genevieve has a knack for finding the best shopping deals. She’s the best shopping partner in town! Follow her on twitter
Kaiz Patel, Director for International Operations
Kaiz oversees SatisFIND’s expanding operations in other markets. With over 18 years of work experience, Kaiz has lived and worked in Europe, Middle East, and the Philippines, giving him exposure to various cultures and processes in a very diverse spectrum of operations. He is a graduate in Hotel Management from Les Roches International School of Hotel Management in Bluche, Switzerland. Kaiz’ extensive experience in hospitality provides clients with an insight into the working of service-based environments, as well as, the importance of maintaining a customer-centric strategy. In 2001, he was among the first to venture into Mystery Shopping in India. When he is not busy with work, he conducts mixology classes for cocktail-enthusiasts in Manila. Follow him on twitter