Becoming a SatisFINDER and sharing your experience could help frontliners make service safer and serve you better. SatisFINDERS are real customers like you, who are able to help their favourite stores stay in business through honest feedback.
Due to the global pandemic, the expected customer service is built on a Trust experience, where every business would like to make you feel safer, show you they care and value your support during these challenging times. Together with SatisFIND, your customer story can make a difference in helping businesses in your community survive and accelerate their recovery.
Join SatisFIND’s community of customers across 26 countries. It’s as easy as signing up, and sharing your favourite brands and stores. With every feedback you share, you empower frontliners to make service safer and serve you better.
Very impressed with their systems and procedures and the professional conduct of their staff. I was contacted in time with relevant assignment and was remunerated on time after submitting my report. They take a personal interest in all their shoppers. They are also very committed to their clients.
I have been associated with SatisFIND for a couple of years now and I must say that it has been an enriching experience in every way. I am always happy to take on assignments because of their upfront approach and the helpful and understanding nature and attitude of all their staff. The assignments are always challenging, and it is very satisfying to see the difference that one’s effort has made when you visit a particular location again.
I have enjoyed every project that they have given me. The shops were always very interesting and the experiences were always new.This is the reason why I learned so much while shopping! Now, whenever I am in a store, I appreciate the training that goes into the customer service because it really affects the overall customer experience.
Compared to other firms I have worked with, I find their professionalism to be the factorthat differentiates SatisFIND. I would definitely recommend SatisFIND to others. Payment is prompt and the entire process is an absolute pleasure from start to finish!
In my own little way, I saw this as an opportunity to provide inputs in improving customer service levels. Being associated with SatisFIND has been a most pleasant experience.I was able to sharpen my overall listening and observation skills.Also, with the way its reports are to be answered in an objective manner, I know that I am contributing positively and constructively to the uplifting of the overall customer experience. I wholeheartedly recommend SatisFIND.
My experience with this company has been exceptional as compared to other companies I have worked with. The instructions are clear and easy to understand. The feedback form is also simple and straight forward. The payments are prompt and I have never had to follow up as compared to other companies.