Michelle Patel, Founder of SatisFIND, was interviewed on Bloomberg PH’s Talk and Tech about the SatisFIND business model and how Mystery Shopping is a valuable tool to help companies improve their customer service.
For those who did not get to catch it live, check it out below.
Wishing everyone a Happy New Year!
We thank all our Customer Experience Advocates, Clients and Partners for a great year.
Looking forward to an even better 2016!
CATEGORY: Customer Service
Wishing all our Customer Advocates, Clients, Partners and Friends
a Merry Christmas!
Michelle Patel was interviewed for the December 2015 – January 2016 issue of Entrepreneur Magazine Philippines. Learn how to improve your customer service by employing mystery shoppers!
Get a copy from your local bookstore in the Philippines or subscribe to the digital version.
BBC Asia Business Report’s Rico Hizon covering the APEC events in Manila, Philippines, hitched a ride with SatisFIND Co-Founder Kaiz Patel to personally experience people’s daily frustrations with the traffic. As a customer service excellence advocate and consultant, Kaiz cannot be late for meetings and use traffic as an excuse. “To be on time” is to respect the other person and is a fundamental customer service value in both work and personal life. Join SatisFIND’s advocacy to improve customer service. There is no excuse for bad service, traffic included!
For those who did not get to catch it, check it out below.